• How to Raise a Complaint about Bromcom’s Products or Services

    Our approach to complaints At Bromcom our aim is to deal with complaints transparently, quickly, and effectively; and make sure that we learn the lessons from each complaint to continue to improve our products and services. Our process is simple, fair and transparent, and maintains staff and customer confidentiality. You…

  • Staff Salaries

    This video covers adding a member of staff in Bromcom through to apportioning their salary. This video covers importing a salary reconciliation file and seeing commitments reduce.

  • How to use the Bromcom Online Community

    This guide has been created to show Bromcom users how to join and use our new Bromcom Online Community. This community is currently offered to ‘core’ Bromcom users, as opposed to teachers or parents. https://community.bromcomcloud.com/ This guide will be broken down into the following sections, click on one to skip…

  • Standardisation for Vision

    This guide contains a list of suggested data areas to consider standardising for use with Bromcom’s Vision product. As you can see, there is no standardisation required to use certain dashboards in Vision. Some data items (e.g. Enrolment, Exclusions) are already standardised. It is also helpful for Trusts to wait…

  • Bromcom MIS new user guidance

    This page is designed for those schools who are brand new to Bromcom. It contains relevant Guidance across many core modules, but many more can be found by using the search feature on the Help Centre. You can also register for our free, live webinars which run every week, or…

  • Bromcom services not affected by Apache Log4j vulnerability

     The National Cyber Security Centre (NCSC) has recently highlighted an Apache Log4j 2 vulnerability.  A severe remote code vulnerability was revealed in Apache’s Log4J, a very common logging system used by developers of web and server applications based on Java and other programming languages. The vulnerability affects a broad range of services…

  • How to Setup a VAT Year in MAT Finance

    In this guide, we will show you how to setup a VAT Year in MAT Finance via the VAT Rates and Periods option. Access: The minimum permission required to access VAT Rates and Periods is found in the Finance Module of Config>Setup>Roles & Permissions. From the left Menu, go to Config>Finance>VAT Rates…

  • How To Manage Ledger Codes in MAT Finance

    In this guide, we will show you how to manage Ledger Codes in MAT Finance. Access: The permission required to access Ledger Codes is found in the Finance Module of Config>Setup>Roles & Permissions. From the left Menu, go to Config>Finance>Ledger Codes. This will show the Ledger Codes already in the system which…

  • How To Create a New Cost Centre in MAT Finance

    Note: All pages below are subject to having relevant Roles and Permissions. From the left Menu, go to Config>Finance>Cost Centre. Once the page loads, select New. Any fields with * next to them are mandatory. Threshold refers to how much can be spent against the Cost Centre, meaning if the Cost Centre has…