Note: All pages below are subject to having relevant Roles and Permissions.

The Referral Mail Schedule allows the User to set the Time when Users are notified of Behaviour Referral Events and Triggered Actions

To do this from the left Menu go to Config > Behaviour > Referral Mail Schedule.

As the Events become live when entered Referral e-mails will be generated at the end of the day and sent out. However, e-mails can also be Scheduled to go out at other times.

Tick the Enable Event Notification Mail Schedule tick box to setup a Schedule.

From the Schedule dropdown list select either Every 15 min, Every 30 min, Hourly or Daily. 

Note: If you set to Daily a time option will become available.

The Event Notification e–mail Template is given a Subject name then using the Dynamic Fields dropdown list and User added free text, the Event Template is created.

The Action Notification e–mail Template is given a Subject name then using the Dynamic Fields dropdown list and User added free text, the Action Template is created.