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How to Manage Requested Changes from MyChildAtSchool

Note: All pages below are subject to having relevant Roles and Permissions.

MCAS Administrators can use this function to view Change Requests made by via MyChildAtSchool. The request can then be Accepted or Rejected by the Administrator with an option to send an email reply.

Any Rejected Changes will revert back to the original on the Parents MCAS View.

Requested Changes are changes made by Parents to the Contact and Student Settings pages on the MCAS Parent Portal. See also How to Set Up Student Details Configuration

See also MCAS Parent Guide

From the left Menu go to Modules > MyChildAtSchool > Administration > Requested Changes.

Set the Date Range and then select either or any combination of the AcceptedRejected or Awaiting tick boxes, to filter the view, then click the Refresh button.

Note: You can use the Search box to search for a specific Student if required.

This will open the Requested Changes page, where you can see the Change Type and the current Status.

Click on the change to be made, which will open the Manage Requested Changes pop-up.

Click the Accept, Reject or Close button.

Accepted requests will update the Student Record.

Use the email symbol on the far left hand column to send an email message to the contact.

Click Send Message

Complete the Send Message fields as required and click Send.

Send Message Example
Updated on November 14, 2023

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