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How to send Email and SMS messages from the External Contacts List in Vision

In this guide, we will show you how to send Email and SMS messages to External Contacts from Vision via the Master MIS.

IMPORTANT: Messages sent via this method from Vision will NOT be visible in the individual schools.

Note: Emails and SMS sent from Vision are displayed in the Vision > Comms > Communications Overview page, and in the Master MIS Modules > Communication > Overview.

Note: SMS and Email credits will come from the Master MIS.

Related guides: 

Access: To carry out this task, you will need the following permission from within the Vision > Admin > Roles.

Roles

Vision > Comms > External Contacts List

Pathway

Click on the Actions button and select Send Email – HTML, Send Email – Plain Text or Send SMS from the dropdown.

Note: You can select External Contacts from the table before this step, or select the External Contacts in the wizard.

Actions

Complete the four step wizard.

Step 1 Select Recipients – select the External Contacts from the dropdown lists. Click Next.

Step 2 Compose

  • Template: Select a Template from the dropdown (optional) if a Template has been created in advance. A preview of the template will appear in the Message box.
  • Subject: Enter a Subject (populated if you select a Template).
  • Compose the Message (populated if you select a Template). The message menu options are only available in Send Email – HTMl (not Send Email – Plain Text).
  • Attachments can be added to Email messages.

Click Next.

Step 3 View Recipients

Click Preview.

Step 3 – View Recipients

Step 3 – Preview

Click Send.

Edit Student Contact Details

Click Confirm.

Export as Excel and Close.

Updated on November 29, 2024

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