There are 2 methods to sign up for MyChildAtSchool as a parent. The first method is via an Invitation sent by the school, the second is using the Self Sign-Up option.
Invitation
When the school invite a parent to create a MyChildAtSchool account, the Parent will receive the following email. Click the link in the email to create a Password.
Choose a password, enter it in both the Enter Password and Confirm Password fields and click Create Password.
The following message will be displayed. The account has now been created and the Parent can log in using the Email Address that they received the email to and the newly created Password.
Self Sign-Up
Please Note: In order for Parents to use Self Sign–Up for MyChildAtSchool, the school must first enable this feature. If the feature is not enabled by the school, an error will be displayed stating that self-sign up is not enabled and the school will need to invite parents to access MyChildAtSchool.
There are two different ways to get to the Self Sign-up page.
The first method is to navigate to https://www.mychildatschool.com, and click Sign Up.
Alternatively, you can access the Self Sign-up page by opening the MyChildAtSchool app and selecting Activate.
Both options will open the Sign-up page. Enter the School’s Post Code or School ID and click Continue. This information can be obtained from the school directly if necessary.
Next, enter your Email and click Sign up.
Please Note: The email address you use here MUST be the same email address the school have recorded for you, otherwise the process will not work.
The following message will be displayed:
The following email will be sent to the Email used to register.
Copy the One Time Passcode, go back to the MyChildAtSchool screen, enter the passcode and click Verify.
Create a password by Entering and confirming it, then click Create Password.
The following confirmation will be displayed. The account is now created and the Parent can log in either on the desktop site, or via the mobile application.
If any of the following errors are displayed, the Parent should contact the School :
- Email address not recognised. Please check and try again. – This means that the Email Address used to sign up is not the same as the email address the school have on record, contact the school to check which email address to use/update the record.
- Email address invalid. Please contact the school to gain access to your child’s account. – This means that Parental Responsibility has not been assigned and the School need to update the Contact Record.
- Self Sign-Up is not enabled for this school. Please contact the school to gain access to your child’s account. – This means the school has not enabled self sign-up and will need to create an account on the Parent’s behalf.
If the following error is displayed, please return to the login screen and use the Reset Password option:
‘Account already registered for this email please use login screen to sign in into your account’