Before running the Year Group Promotion as part of End of Year processes, it is essential to confirm that Year Groups in the current academic year do not have an End Date set.
Navigate to Groups and then from the Group Type dropdown choose Year Group
Select the Year Group(s) to be checked
Select View
The End Date (if there is one) is visible in the Basic Group Details panel.
IMPORTANT: If End Dates are identified the Bromcom Help Desk will need to perform this process. If this is required, please contact the usual support channels to raise a support case
If the Year Group Promotion has already been run, it is still important to check that no End Dates are present. While the process may display as successful, the promotion will not take effect on the selected date if End Dates exist.
If End Dates are identified after the promotion has been run:
- The Year Group Promotion will then need to be run again
- The Helpdesk will need to remove the End Dates
