Use this guide to resolve PLASC Errors 12838 & 12839
Error 12838:
- Welsh Government Validation: Ethnicity must be present if DOB is on or before 31 August 2020
- Explanation: Pupil (aged 5 or over) with ethnic group missing
Error 12839:
- Welsh Government Validation: Ethnicity Source must be present if DOB is on or before 31 August 2020
- Explanation: Pupil (aged 5 or over) with ethnicity source missing
Guidance:
- For further guidance on PLASC within Bromcom please see Here
- For further guidance on Ethnicity & Religion in the Student profile see Here.
THE EXAMPLES AND SCREENSHOTS IN THIS GUIDE ARE FOR ILLUSTRATION PURPOSES ONLY.
Select Students from the menu on the left.

Select the Student or Students indicated in the error from the list, and click View.

Use the drop down in the top right of the Pupil Details panel to select Ethnicity, Religion & Language.

Click on the + icon top right to Add and select Ethnicity, Religion or Languages.

Ethnicity
Within the Ethnicity tab you can view/add or amend the students Ethnicity* and/or Source of Ethnicity Info* choosing from the drop down choices.
Fields marked with an asterisk * need to be completed in order to Save the record.
Remember to click Save if you make any changes.

IMPORTANT: In order for the resolved error/query to be removed from the list of errors/queries you would need to generate a new Census return and remember to use save & validate for the errors/queries to update/clear.