In this article, we are going to list some of the frequently asked questions regarding Online Payments within Bromcom.
Q. How do we setup our bank accounts?
See the guide below on how to setup bank accounts.
How to Configure Online Payments
Q. What are the transaction fees?
The transaction charges are 1.275% of the transition. So for example the transaction fee for a £10 school tie would be 13p. This fee is payable by the school, there is no transaction fee charged to the parent.
Q. Are my credit/debit card details stored in MCAS or by Bromcom?
No card details are stored in MyChildAtSchool or by Bromcom. When a parent enters their card details they are initially passed to our provider who creates a token for the card details. This token is then used for further transitions.
Q. Can parents make cash payments?
Yes, there is an offline payments option in the MIS.
Q. Can we use PayPoint?
Yes, this option is available. Please raise a case with our support team to get this this activated.
Q. Is PayPal an option?
No, this option is not available as the costs make it prohibitive.
Q. Can we have payments go into multiple bank accounts?
Yes, you can have multiple bank accounts.
Q. How and when will the school be paid?
When parents make a payment, the money they have paid goes to a central account for processing. The money is then disbursed into your bank account on a weekly basis each Friday.
