How to Purchase SMS Credits

In this guide, you will be shown how to purchase SMS Credits through the MIS for a School or MAT, they are enabled/added instantly using this method. This guide will cover;

Pre-requisites: None

Access: The permission required to purchase SMS is found in the Communication Module of Config>Setup>Roles and Permissions. Each tick box on the right determines which functions are visible/available on the page for users with the selected Role.

Purchasing SMS Credits for a School

Select Modules>Communication>Overview from the side menu.

You will then see the Remaining SMS Credit widget.

Click Buy SMS Credit.

If you are not an authorised user, a pop-up message will be displayed where you can press click here to request access.

Clicking on the link will send a request to our Customer Care Team.

They will then authorise your account and you will receive a confirmation email. If you have not heard back within 2-3 days, please contact

Once you are Authorised, clicking on the Buy Credit button will display the Buy SMS Credit screen.

Select the desired number of SMS Credits from the SMS Bundles dropdown menu, enter a Purchase Order Number and click on the Purchase button (Notes is an optional field).

Confirmation message will be given, with the number of SMS Texts selected, the Total price and Purchase Order Number.

If you are happy, click on the Proceed button.

Note: The process is irreversible, if you are not sure click on the Cancel button.

A success notification will appear and you will see that your Credits have updated.

To view previous purchases, click on the View Previous Purchases button.

Purchasing SMS Credits for a MAT or Central Team

If you are a Trust or Central Team that needs to purchase SMS Texts on behalf of schools, you will need to email with the Purchase Order Number, we will add these to the Central Pool.

User with access to the Central pool can then re-assign these to the desired schools. If you want Central Pool setup, please contact

If you are unable to order SMS Texts from the MIS please, email a Purchase Order to

Cost of Texts

G-Cloud 11 Prices

Updated on February 7, 2023

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