Note: All pages below are subject to having relevant Roles and Permissions.
Use the following process to purchase SMS credits.
Select Modules > Communication > Overview from the Sidebar Menu.
Then click on the Buy Credit button from the Credit Remaining Widget.
To purchase SMS Credits you have to be an Authorised User. If you are not a Authorised User a pop-up message will be displayed asking you to click on a link.
Clicking on the link will send a request to our Customer Care Team.
They will authorise your account and you will receive a confirmation email. If you have not heard back within 2-3 days, please contact email@example.com
Once you are Authorised clicking on the Buy Credit button will display the Buy Credit page, select the number of SMS Texts required from the SMS Bundles dropdown menu, enter a Purchase Order Number, Notes if required and click on the Purchase button.
A Confirmation message will be given, with the number of SMS Texts selected, the Total and Purchase Order Number. If you want to go ahead click on the Proceed button.
Note: The process is irreversible, if you are not sure click on the Cancel button.
To view previous purchases click on the View Previous Purchases button.
Purchasing Texts for a MAT or Central Team
If you are a Trust or Central Team that needs to purchase SMS Texts on behalf of schools you will need to email firstname.lastname@example.org with the Purchase Order Number. We will add these to the Central Pool. User with access to the Central pool can then re-assign these to the schools. If you want Central Pool setup please contact email@example.com.
If you cannot access the MIS
If you are unable to order SMS Texts from the MIS please email a Purchase Order to firstname.lastname@example.org.
Cost of Texts
G-Cloud 11 Prices