On this page you will find helpful guidance from our Customer Care Team.
For Bromcom Privacy Policy see here.
Submitting Your Notice of Termination or Non-Renewal
- We’d be very sad to see you go, but if you wish to terminate or not renew your contract with us, please email Accounts@bromcom.com.
- We want to make sure we process your request promptly; please ensure you don’t contact us via any other Bromcom channel regarding your notice
Requesting a Data Backup
If you want to request a data backup, please log a case with Support and include the following information:
- Details of the request
- Exact date you need the data backup
- Specify MIS, Finance, or both
SLA : It can take 5-8 working days to provide the data backup from the point you log a case with support.
Important to know.
- Please note that data backup requests will only be processed if submitted through a Support case.
- If you plan to terminate or not renew your contract, we will not process these requests. In such cases, please contact Accounts@bromcom.com to submit your notice, and refrain from logging a case with Support.