• How to View Behaviour Reports

    Behaviour Managers can use this guide to see examples of the various built in Behaviour Reports. Access: The minimum permissions required to access the Behaviour Reports page is found in the Behaviour Module of Config>Setup>Roles & Permissions. Further Guidance From the left menu go to  Reports>Behaviour to see the built in Reports under the headers…

  • How Customer Ideas Get Developed

    Since 2021, Bromcom has added hundreds of features and changes based on customer-submitted suggestions on the Ideas portal. Customers are at the heart of what Bromcom does and how we design and updates our products.   This guide will share how your Ideas influence development decisions.   How does Bromcom communicate what’s…

  • Changes to our Online Payment Provider

    We are in the process of changing our Online Payment Provider that is used to process payments in MyChildAtSchool (MCAS). This is a phased move for all schools which we aim to complete by the end of the year. This guide details the timeline and changes for both Schools and…

  • System Speed Check Guidance

    I’ve got performance issues with Bromcom, what should I do?  Unlike on-premise systems, Bromcom is a cloud-based MIS and therefore requires a stable, unimpeded internet connection to work best.  In the majority of cases, local performance issues are caused by local hardware issues or network setup/policy which can throttle or…

  • How to add Higher Level Teaching Assistant Status ( HLTA)

    Use this guide to add the Higher Level Teaching Assistant Status to a Staff Profile both individually or in bulk from the Staff List Page. Access: The minimum permissions required to access a Staff Profile are found in the Framework Module of Config>Setup>Roles & Permissions. See also How to Search…

  • How to use Primary Tracker Prior Attainment Map

    The Prior Attainment Map is for the analysis of either Summative Data, EYFS Summative Or Standardised Tests Grades and allows users to see how students have progressed between two Assessment Points. This Map gives teachers a quick and easy way to identify students who are doing well, doing better or…

  • School Census Query 5240Q

    Use this guide to resolve School Census Query 5240Q Error 5420Q DfE Validation: Explanation: For further guidance on Bromcom Census see here To check Hours at Setting go to Modules>Census>School Then click on the required return ( this will then colour blue) then click Edit. Then scroll down to see…

  • School Census Query 4017Q

    Use this guide to resolve School Census Query 4017Q AUTUMN RETURN ONLY Error 4017Q: DfE Validation: Explanation: For further guidance on Bromcom Census see here THE EXAMPLES AND SCREENSHOTS IN THIS GUIDE ARE FOR ILLUSTRATION PURPOSES ONLY Go to Students>View>Student Profile>Funding & Allowances Then click on the Learner Monitoring record….

  • School Census Query 2775Q

    Use this guide to resolve School Census Query 2775Q AUTUMN RETURN ONLY Error 2775Q DfE Validation: Explanation: For further guidance on Bromcom Census see here THE EXAMPLES AND SCREENSHOTS IN THIS GUIDE ARE FOR ILLUSTRATION PURPOSES ONLY Go to Modules>Census>Learning Hours Maintenance> For Academic Year choose Current Academic Year then…

  • School Census Query 2355Q

    Use this guide to resolve School Census Query 2355Q Error 2355Q DfE Validation: Explanation: THE EXAMPLES AND SCREENSHOTS IN THIS GUIDE ARE FOR ILLUSTRATION PURPOSES ONLY Go to Students>View>Student Profile. Then click on Edit Student Contact Details to the right of the Students telephone number Then click on the Address…