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How to View the System Logs

Note: All pages below are subject to having relevant Roles and Permissions.

There are three types of System Log to view, Activity Logs, Error Logs and Security Logs for the Default Date Range of the Current Day or for an entered Custom Date Range.

This guide looks at the following in relation to System Logs.

Access: the minimum permissions required to access System Logs are found in the Setup Module from Config>Setup>Roles & Permissions

Permissions

Navigate to Config> Setup > System Logs.

Pathway

From the Category drop down choose from the following;

Activity Logs

Displays the Activity Logs made by Users during the selected Time Range, use the top-right Search to search for a specific Activity and the top-left Export for an Excel Export.

Note: This Log can be very large depending on the number of Users within your School.

Error Logs

Displays any Error Logs produced during the selected Time Range, , use the top-right Search to search for a specific Error and the top-left Export for an Excel export.

Security Logs

Displays the Security Logs from the selected Time Range, use the top-right Search to search for a specific Security Log and the top-left Export for an Excel export.

Currently Logged on Users

This log provides a real-time view of users who are currently logged in to the MIS Cloud system for your school.

The log displays:

  • Total active sessions
  • User
  • Role
  • Login Time

How it works

  • Users are added to the report as soon as they log in.
  • Users are removed when they log out or their session times out due to inactivity. 
  • The report refreshes automatically every five seconds, so users may appear or disappear while you are viewing it.
  • The report can be exported to Excel.
  • The report shows ten entries per page by default. 

Important: This report only shows users currently logged in to the MIS Cloud system. It does not include users signed in to MCAS Web, the Student Portal, or Apps.

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Journal Error Logs

Displays details of Journal Browser Errors for the selected Date Range, use the top-right Search to search for a specific Journal Error Log and the top-left Export for an Excel export.

Note: If a journal creation process is prevented due to an error that could cause a system issue, the details will be logged here.

MIS Log Retention Periods

Below are the time periods that audit logs are kept for different areas of the MIS.

Retention PeriodAudit Logs / Records Retained
30 Days• Audit records for Cover and Marksheets
• Exception and Error logs
1 Month• Sync logs for Google Users
• Sync logs for Google Classroom
• Sync logs for Google Groups
• Sync logs for Google Calendar
60 Days• Logs from overnight processes
• Virtual School Transfer logs
3 Months• Logs of third-party access requests
• Logs of third-party data writes
6 Months• Student and Staff audit trails
• Security logs, such as login activity
• Partner application audit logs
1 Year• Changes made to MCAS order items
• Order audit logs
• Recently executed reports
• Role permission audit logs
• MCAS user activity logs
• General MIS audit logs
Updated on September 1, 2026
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