This guide shows parents how to reset the password for the MCAS online parent portal to coincide with the new, simplified MyChildAtSchool parent login and account registration process.
Note: School MIS users can use the Send Reset Password Email feature found in Modules > MyChildAtSchool > Administration > User Accounts under the Actions button.
See also : How to login and use the MCAS Web Parent Portal, How to login and use the MCAS App, and MyChildAtSchool (MCAS) FAQ
- From within the web browser type www.mychildatschool.com or access the MyChildAtSchool mobile phone app, this will open the Parent Login screen.
- Click on the Reset Password link.
![](https://d3kchveacp7yrb.cloudfront.net/2023/05/log-in-reset-password.png)
![](https://d3kchveacp7yrb.cloudfront.net/2023/07/XqdReMrx-ios-forgot-password.png)
Parents will be asked to Reset Your Password.
- Enter the Email Address, this will be the Email Address that the school uses to contact the parent.
- Tick the reCAPTCHA box.
- Click on the Send reset email button.
![](https://d3kchveacp7yrb.cloudfront.net/2023/04/DXOklD4l-enter-email-address.png)
![](https://d3kchveacp7yrb.cloudfront.net/2023/07/a31tISnU-reset-password-email-sent.png)
Parents will receive an Email containing a link.
- Click on Here to reset the Password.
![](https://d3kchveacp7yrb.cloudfront.net/2024/04/WMUOqSyq-image.png)
Parents will then be asked to Reset your Password of at least 8 characters.
- Enter Password.
- Confirm Password.
- Click the Update Password button.
![](https://d3kchveacp7yrb.cloudfront.net/2023/04/reset-password.png)
Parents will now be able to Login using their Email Address and new Password.