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  3. How to Return Items/Cancel Delivery Note

How to Return Items/Cancel Delivery Note

In this guide, we will show you how to Return Items/Cancel a Delivery Note within the Finance Module.

Access: The minimum permissions required to cancel a Delivery Note are found in the Finance Module of Config>Setup>Roles & Permissions.

Roles and Permissions

Related guides:

To begin, go to Module>Finance>Accounts Payable>Deliveries


Select the Delivery Note you wish to delete and click Delete.

Select and Delete

Enter the Audit Explanation and click Continue.

Audit Explanation

This action returns the Purchase Order to the Printed status.

To Return single or multiple items from a Delivery Note, Select the Delivery Note and click View/Edit.


Select the item/s you wish to edit and click Record/Edit Delivery.

Record/Edit Delivery

Edit the Delivered value to reflect the Return and click Save to complete the Return or Save & Next to record further items.

Delivered and Save

Click Save on the header to complete.

Updated on November 28, 2023

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