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How To Set Up SMTP to Send Emails from Bromcom

Note: All pages below are subject to having relevant Roles and Permissions.

Bromcom offers a free SMTP Service. This provides 3000 emails per month, free of charge. If you wish to top up this amount, please contact Customer Care at customercareteam@bromcom.com.

Note: you cannot currently check your Bromcom SMTP balance in the system. This feature will be released early 2021.

Schools can also use their own SMTP server. Please ensure you familiarise yourself with your mail limits before deciding which service to use.

To start, from Config select Setup and System Settings.

Select which SMTP you wish to use, using the radio buttons.

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Bromcom SMTP

Click the radio Button Bromcom SMTP Service. You will not be able to enter a From E-mail Address, this will be ‘greyed out.’

Click the Save button.

To test the service, use an external email address to avoid possible ‘looping’ returning a false test.

Non-Bromcom SMTP

Select Your Own SMTP Server.

Enter the email you want to use and click the Save button.

Click the Save button.

To test the service, use an external email address to avoid possible ‘looping’ returning a false test.

Updated on November 16, 2020

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